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Our story

Initial Pixel software on a laptop

We design beautifully simple software to solve complex retail problems for bathroom retailers and manufacturers

Initial Pixel was founded on a simple belief: visual commerce can be better.

For over seven years, we worked with leading retailers to solve complex ecommerce problems. We saw what worked, what didn’t, and how much potential was being left on the table. In 2025, we decided to build the company we wanted to see.

We’re here to create software that shoppers genuinely find useful — experiences that make complex purchases feel simple, run beautifully fast, and look every bit as good as the products they’re selling.

We want to explore new ideas, new technology and new ways of shopping. To work closely with retailers rather than forcing them into rigid platforms. To build around real problems, because no two businesses — or their customers — are exactly the same.

And we want to do it openly. No gated demos. No smoke and mirrors. No hiding the product behind a sales call. We build software we’re proud to put in anyone’s hands and let the work speak for itself.

Visual commerce shouldn’t be reserved for the biggest retailers with the biggest budgets. We want to lower the barrier, prove its value and make genuinely great shopping experiences accessible to more businesses.

We think online shopping can be better.

So we’re building it.

Assembler on a tablet in front of a bathroom

We're obsessed with delivering great experiences

Great visual commerce should do more than give customers something to interact with.

It should help them understand what they need, see what works, make better decisions and confidently move towards basket without feeling frustrated, lost or annoyed.

Because that's when the best purchases happen.

  • Make it clear

    We turn complicated choices into decisions anyone can understand.

  • Make it useful

    Every interaction should solve a genuine problem in the journey

  • Make it beautiful

    Deliver experiences customers want to use and retailers are proud to have on their store.

Founded by a team with 10+ years of retail and visual commerce experience

  • Ashley FenlonFounder
  • Harriet CairnsCo-Founder